Privacy

Privacy policy.

How the Able platform (app.getable.io) collects, uses and protects your personal data in accordance with the GDPR.

This English translation is provided for convenience. In case of discrepancy, the French version prevails.

Last updated: 3 October 2025

Protecting your privacy and your personal data is essential to Able. This policy explains clearly how your data is processed in accordance with the GDPR (General Data Protection Regulation) and the French Data Protection Act (loi Informatique et Libertés).

1. Who are we?

Iguan, whose registered office is at 36 rue Beaujon, 75008 Paris, registered with the Paris Trade and Companies Register (RCS) under number 989 641 212 and operating under the trade name Able (“Able”, “we”), is the data controller for the personal data collected through the Platform for the purposes described below.

2. What personal data do we collect?

Depending on the services you use on the Platform, your choices and the settings of your device, we may collect and process the following categories of data:

2.1. Data you provide to us

Identity dataFirst name, surname, maiden name, marital status, title, date of birth, passport number or other official identifier, photograph, image, gender
Contact dataBilling and delivery address, email address, telephone number
Financial dataBank account number
Professional informationJob title, business contact details
Service dataDetails of payments made and received, details of services purchased or provided
Marketing and communications dataInformation on the receipt and reading of communications, events you attend, communication and marketing preferences
Profile dataAccount information, usernames, passwords, purchases or orders, interests, biography, profile settings, email alert preferences, favourite content, registration date and status, access level, responses to forms or surveys
Usage dataPages viewed, actions taken, features used, browsing frequency and paths, interactions, chat messages
Technical dataIP address, device identifiers, login data, browser type and version, time zone, plug-ins, operating system, platform, URIs

2.2. Data collected automatically

Connection dataBrowsing data collected through cookies and trackers (see our cookie policy)

3. Purposes and legal bases

PurposeLegal basis
Creating and managing your account and your access to the Platform (including registration checks and approval)Performance of the contract
Enabling use of the Platform and its features (including management of access rights)Performance of the contract
Responding to your questions and complaintsPerformance of the contract
Managing payments, invoicing, fees and debt collectionPerformance of the contract
Managing and protecting our business and our systems (security, maintenance, testing, hosting)Iguan's legitimate interest
Gathering your feedback and understanding your interests in order to improve our servicesIguan's legitimate interest
Investigating and dealing with breaches of our terms and policies. Preventing and combating unlawful conductIguan's legitimate interest
Managing disputes and litigationIguan's legitimate interest
Handling requests to exercise your rightsLegal obligation
Managing a merger, acquisition or other financial transactionIguan's legitimate interest

Mandatory data is marked with an asterisk at the point of collection. Without this data, we will be unable to process certain requests or provide certain services.

4. Who do we share your data with?

  • Authorised internal personnel: executives, employees and corporate officers of Iguan
  • Third-party service providers acting on our instructions: professional advisors (lawyers, consultants, accountants), IT and systems administration providers
  • Insurers (for their audits)
  • Persons with a need to know in connection with an actual or potential sale of the business
  • Competent authorities where required by law or to protect our rights

5. Retention periods

We keep your data for as long as necessary for the purposes pursued:

  • Performance of contracts: for the term set out in the contract
  • Iguan's legitimate interest: a period determined by the volume, nature and sensitivity of the data and the applicable legal requirements
  • Legal obligations: in accordance with the regulations in force

After that, the data is archived to comply with our legal obligations or to establish, exercise or defend our rights, and is then destroyed or anonymised.

6. Transfers outside the European Economic Area (EEA)

Iguan does not transfer your personal data to any country outside the EEA.

7. Your rights

In accordance with applicable law, you may:

  • Access your data and obtain information about how it is processed
  • Rectify inaccurate or incomplete data
  • Erase your data where the legal conditions are met
  • Restrict processing in the cases provided for by law
  • Request the portability of your data where processing is based on your consent or on a contract
  • Set instructions regarding the handling of your data after your death
  • Withdraw your consent at any time where processing is based on it, without retroactive effect
  • Object to any processing based on Iguan's legitimate interest

You may lodge a complaint with the competent supervisory authority. In France, this is the CNIL, 3 Place de Fontenoy, 75007 Paris.

If there is any doubt about your identity, proof of identity may be requested. Requests that are manifestly unfounded or excessive may be charged at the cost incurred.

8. How to contact us

For any question, complaint or comment about this policy or our personal data practices, please contact us at privacy@getable.io.

This page is updated regularly to reflect legal, technical or commercial developments. We will inform you of any material change.